GUIDES
Short, practical answers to the questions we get every day — no forms, no sales pitch.
One question decides which visa you need: are you passing through Dubai on a booked onward flight, or are you here to stay? This guide compares the 48-hour and 96-hour transit visas with the 30-day tourist visa on price, validity and what each is built for.
Most delays we see are not immigration's doing — they are a passport scan with a corner cut off or a photo taken against a beige wall. Here is exactly what we check, why, and how to get it right first time.
The number everyone quotes — 2–4 working days — only starts once we submit your application, not the day you pay. This guide walks through where that clock starts, what counts as a working day in Dubai, and why the days you have to enter the UAE are a different number from the days you get to stay.
A refusal is a decision made by UAE immigration, not by us, and it's not something we can change after the fact. This guide explains what is and isn't refunded at each stage, why we check documents by hand before submitting, and what to do if it happens to you.