GUIDES
Short, practical answers to the questions we get every day — no forms, no sales pitch.
A Vietnam e-visa needs exactly two files: a recent 4x6 portrait on a white background and a clear image of your passport's data page. The portal checks both automatically before a person ever sees them, so the rules are strict and the rejections are predictable. This guide lists the rules, what the automatic checks look for, and what we check again by hand before filing.
Most Vietnam e-visas are issued in three working days, but some take longer and a few are refused. This guide explains how to check where yours stands, the reasons the Immigration Department and its portal give for rejections, what a refusal means for the fee, and when reapplying with a corrected photo or passport image is the right move.
Vietnam lets travellers of every nationality stay on Phú Quốc island for up to 30 days without a visa, as long as they arrive there directly from abroad or connect through a Vietnamese airport without leaving the transit area. The island is the limit: Hanoi, Ho Chi Minh City and the rest of the mainland still need a visa. This guide explains who qualifies, which routes count, and when the e-visa is the better plan.
Visas issued through our Dubai quota are on record with the General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA), so that is the portal to check them on — they will not appear on the federal ICP check. This guide walks through the GDRFA status inquiry step by step, then the ICP File Validity check for visas issued in the other six emirates, what the result means, and what to do if nothing comes up.
One question decides which visa you need: are you passing through Dubai on a booked onward flight, or are you here to stay? This guide compares the 48-hour and 96-hour transit visas with the 30-day tourist visa on price, validity and what each is built for.
Most delays we see are not immigration's doing — they are a passport scan with a corner cut off or a photo taken against a beige wall. Here is exactly what we check, why, and how to get it right first time.
The number everyone quotes — 2–4 working days — only starts once we submit your application, not the day you pay. This guide walks through where that clock starts, what counts as a working day in Dubai, and why the days you have to enter the UAE are a different number from the days you get to stay.
A refusal is a decision made by UAE immigration, not by us, and it's not something we can change after the fact. This guide explains what is and isn't refunded at each stage, why we check documents by hand before submitting, and what to do if it happens to you.